Your use of this Website is governed by these terms and conditions. Accessing any pages on this
website implies that you agree to the following terms and conditions of use of this website.
We reserve the right to alter, restrict and/or terminate this website without notice or reason, or to revise these terms and conditions, at any time. Kindly check our terms and conditions from time to time as your continued use of this site signifies your acceptance of any changed terms.
Products displayed on this site are available in our store, or, are made to order. In some cases, merchandise displayed may not currently be in stock, please contact our store for product availability.
Some of our pieces are handmade which means that each item is unique in its own way therefore some imperfections, slight variations in consistency, uniformity, size and colour may occur.
The prices displayed on this site are quoted in South African Rand (ZAR); VAT included @ 14% and do not include delivery. All prices are subject to change without prior notice.
In order for us to offer you the best possible prices, our terms of payment are COD. Quotations are valid for 7 days. Once goods have been invoiced, payment is required within 48 hours.
We accept the following means of payment:
Goods paid for by cheque will only be available once the amount has cleared in our bank account, usually within seven working days.
Goods paid for by EFT will only be available once the amount has cleared in our bank account, usually between two and four working days.
3) Credit card
VISA and MASTERCARD will be accepted in our stores.
Please note that until such time as payment has been made in full, the product remains the property of The Light Shed (Pty) Ltd.
Your deposit and/or a signed delivery note (whether signatory is employed by the Customer or not) constitutes an Acknowledgement of Debt to The Lights Shed (Pty) Ltd.
Please fax a copy of your deposit slip to 086 510 0896 or email: email@example.com
Stock items purchased may only be returned or exchanged within 7 days, in its original condition, packaging and accompanied by an original Tax Invoice. No Cash refunds will be given; a Credit Note will be issued.
No “made to order” items will be exchanged or refunded. Every endeavour will be made to try and sell the items returned on behalf of the customer provided goods are in the same condition as they were upon being dispatched. A 20% handling fee will be charged.
All valid claims are subject to assessment. Decisions are made at the discretion of the Store Manager. Exchange or return of any item does not apply when there is appearance of wear and tear, associated with domestic use as usage/treatment in the customer’s environment.
Leather and timber products may have natural markings and colour variations due to the nature of the product. These are the characteristics of a natural product and not defects or signs of damage.
For items made to order the electrical requirements must be specified when placing an order, e.g. additional chain length to the standard provided of 1 meter, or additional s.e.s./e.s. fittings, there may be an additional charge for these services.
As legal requirements for electrical products change, and as we make advances in our design capabilities, small alterations may be made to our existing product range.
We have done our best to display as accurately as possible the colours of the products shown on this website. However, because the colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will be accurate.
Should goods be purchased from The Light Shed without first being viewed in our showroom, The Light Shed will not take responsibility nor be held liable for any inherent imperfections in our product due to materials used and manufacturing methods.
Goods may be reserved on our showroom floors for 48 hours, after this time should we not hear from you, the reserve will be cancelled and the goods will be available for sale.
A 50% deposit is required on all orders before work can begin and acknowledges your acceptance of the terms and conditions of purchase. For all bespoke items the lead times will vary from 4 – 8 weeks.
You will be notified when goods are ready for dispatch at which time the balance of payment is required in order to dispatch goods.
Please advise of payment or email proof thereof to firstname.lastname@example.org in order not to delay delivery. Should payment not be received timorously we will not be held responsible for any delays in receiving the goods.
We do not have professional packing facilities, but all items will be suitably packaged.
Delivery costs are dependent on the quantity and volume of goods being transported. This cost excludes insurance, should you wish to take insurance please advise accordingly when placing the order.
It is common from time to time for glass to be broken in lanterns during transport - however as this is a third party service arranged for and on your behalf we are not liable for any damage as a result of handling during transport.
On receipt of goods it is important that they are checked and that any damage be noted on the Waybill. Alternatively there will be no recourse whatsoever.
No deliveries or collections will be scheduled until the payment for the product has been settled in full.
Deliveries may be arranged on any week day between the hours of 09h00 and 16h00. No deliveries will be made during weekends or public holidays. Should a special delivery be requested, an additional levy on the full delivery fee will be charged.
We will only make deliveries where the product can fit into lifts, staircases or through doors. No products will be hoisted over balconies. Kindly insure that the place of delivery is accessible and you have cleared the area for the product prior to delivery together with moving all breakable objects that could be in the way of the delivery team.
Where The Light Shed is responsible for delivery, we will try our utmost to deliver the products on the date and time arranged. Circumstances beyond our control may however result in unexpected changes to the agreed delivery date and time.
Any additional delivery costs due to failed deliveries caused by client or access problems will be for the customer’s account.
We regret we do not offer storage facilities.
Installation of lights is to be done by a qualified electrician for the Customer’s account. The Light Shed (Pty) Ltd. does not take responsibility for lights incorrectly installed.
Shades for chandeliers, additional crystals, bevelled glass, sand-blasted glass and light bulbs are excluded from the listed price.
There is an additional charge for special finishes, and there will be an extension to the lead time.
Thank you for purchasing from The Light Shed (Pty) Ltd.